Residence Card Processing Time

sovelong Active member

Member since 18 November 2022

sovelongActive member14 May 2025 13:05:45

I'm talking about picking up the physical card from the Policia Federal in SP. I already had the appointment and everything was approved.

On the SISMIGRA site it has said this since April 8th: Seu documento foi produzido e est谩 em tr芒nsito. Aguarde a informa莽茫o de recebimento para retirada na unidade de atendimento DELEMIG/DREX/SR/PF/SP.

It can't have possibly been in transit all this time. I can't tell if it's just bad UI/UX with that message and it'll eventually update to say it's ready to pick up. Does it seem like there's an issue? Anyway to contact the Policia Federal in SP about it via phone/email or do I just need to go ask about it in person?

rocade Contributor

Member since 02 August 2023

rocadeContributor14 May 2025 13:23:17

140

Hi @sovelong,

Over the years at Lapa, SP, I have heard them saying people to come back to pick it up in 30 days, in 45 days, or once even in 60 days.

Normally when it's ready to pickup, a short contact form appears on that page for you to fill in.

I don't know how is the average recently but it could be just within their regular delays. If it's already 60 days from your appointment though, maybe you can indeed ask them or maybe go directly to the CRNM pickup desk

sovelong Active member

Member since 18 November 2022

sovelongActive member14 May 2025 13:57:46

Yeah, I asked them at my appointment and they just said come back in 45 days. Then I asked them about checking the status on this site and they didn't seem to know what I was talking about and again said just come back in 45 days. Eh, just hoping it's ready by the end of the month because I have a trip abroad.

roddiesho Serial expat

Member since 10 November 2022

roddieshoSerial expat14 May 2025 14:59:31

931

@sovelong I live in the Northeast, and it was a year ago, but I believe it was about 5 weeks.

Roddie in Retirement馃暤

P.S. I stopped believing in accurate website information around the time I learned Santa Claus was not real. 馃檮

dfray New member

Member since 27 March 2025

dfrayNew member14 May 2025 19:59:40

My first RNM card took around 3 months.. I had to travel with the paper 馃槄

thetravelfox Active member

Member since 15 February 2023

thetravelfoxActive memberYesterday 23:50:56

@dfray (or anyone) - on that note, did you come back through the estrangeiros line with your paper CRNM/protocolo doc, or the CRNM (this it still says RNE...) line with the Brazilians?

I'l be confronting that in a few weeks.聽 Poking around around suggested I should still go through the estrangeiros line until I get the real ID, but show them the paper CRNM protocolo doc, visa in the passport, etc.

Thank you.

rraypo Serial expat

Member since 01 October 2020

rraypoSerial expatToday 01:40:04

756

@sovelong

When I had my interview in SP, the agent told us my RNM card would be ready in about 30 days, and it was, exactly 30 days.

roddiesho Serial expat

Member since 10 November 2022

roddieshoSerial expatToday 01:49:07

931

@thetravelfox Good Luck! My wife and my lawyer picked it up for me. I do not plan to leave the country and use it for several years....聽聽 I do have some great YouTube videos of navigating around Sao Paulo airport, but that is the closest I will get there for a while.

Retired Roddie馃槑