Changing appointments with AIMA- is it possible?

apo.morti · 2025-07-21T20:27:07+02:00

Find out how to cancel or reschedule your AIMA appointment in Portugal for changing your residency address. Helpful tips and necessary documents discussed.

apo.morti New member

Member since 21 July 2025

apo.mortiNew member21 July 2025 18:27:07

Hi all,

I have an appointment with AIMA to change my address on my residency card due to a recent move. However, I cannot attend on the scheduled date and would like to cancel the appointment.聽 How do I cancel an appointment?

Is it necessary for me to go in person to change my address, or I could simply submit an "Atestado" from the Juntas de Fragresias instead?聽 I currently do not have a lease.

Thank you in advance.

JohnnyPT Portugal Expert

Member since 23 May 2020

JohnnyPTPortugal Expert21 July 2025 19:31:25

4904

@apo.morti,

The change of address requires an appointment and is done in person or online(*).聽 For non-EU citizens who have a residence permit, these changes are made at AIMA.

" Atestado de morada da Junta de Freguesia " is for EU citizens.

You have this information, but I don't know if it will be useful since you don't have an address yet.

It's best to enquire at AIMA, either by phone or in one of their reception centres.

___

(*) AIMA has recently launched an online contact form where you can submit requests, including changes to personal data. While it's primarily for requesting changes, it might also be a channel to inform them of a cancellation (... ?? Not sure about that)

Access the form here:

Select one of these in combo box "Tipo de assunto"

"Altera莽茫o de dados (sem necessidade de agendamento)"

"Altera莽茫o de dados (para atendimento presencial)"

Then select combo box "subtipo de assunto".

fazendas New member

Member since 06 April 2021

fazendasNew member21 July 2025 21:08:01

je suis francais je reside depuis 7 ans au portugal, cela fait 2 ans que je cherche a contacter aima pour avoir une carte didentite poruguese car ma carte didentite francaise est perimee depuis 2 ans....

je suis alle au centre de santarem, il ne recoive personne, impossible de les contacter par telephone, juste un serveur vocal qui ne donne aucun rendez vous, et aucune reponse a mes mails.....

avez vous des contacts mail ou autre telpehone

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JohnnyPT Portugal Expert

Member since 23 May 2020

JohnnyPTPortugal Expert21 July 2025 21:59:56

4904

je suis francais je reside depuis 7 ans au portugal, cela fait 2 ans que je cherche a contacter aima pour avoir une carte didentite poruguese car ma carte didentite francaise est perimee depuis 2 ans....je suis alle au centre de santarem, il ne recoive personne, impossible de les contacter par telephone, juste un serveur vocal qui ne donne aucun rendez vous, et aucune reponse a mes mails.....avez vous des contacts mail ou autre telpehone - @fazendas

Please, write here in english.

It's important to clarify one point: if your French identity card has expired and you've been living in Portugal for 7 years, you won't get a 鈥淧ortuguese identity card鈥� (Cart茫o de Cidad茫o) directly as a foreign citizen, unless you've acquired Portuguese nationality, ok? French identity card expired is renewed in France, or at a french embassy, not at AIMA...

What you are probably looking for is a residence permit for EU citizens after 5 years of CRUE card (T铆tulo de Resid锚ncia), which is the official document proving your legal residence in Portugal and which serves as your identity on Portuguese territory as a foreign citizen.

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