禁漫天堂

This company is an IT/BPO company and has offices in 18 countries and assists 2,000 clients worldwide.

Position: Spanish Customer Help Desk Support

Company Industry: BPO Company

Work Location: BGC, Taguig City

Salary: Php 67,000 gross

Work Schedule: Midshift or Night Shift

Work set-up: Temporary Hybrid - work onsite once a week

JOB RESPONSIBILITIES:

➤Responsible in assisting customer's inquiries using Spanish and English Language through email, call, message, and live chat support

➤Listen and resolve customer's concerns, issues, or questions

➤Prepare reports by gathering data collected during customer interactions

➤Demonstrate excellent customer service skills

➤Participate in team meetings and achieve targets needed

➤Accomplish other related tasks needed

BENEFITS :

➤Free working visa processing

➤HMO plus 3 free dependents

➤Life and Accident Insurance

➤Sick Leave

➤Vacation Leave

➤Monthly Performance Bonus

➤Annual Increase

➤Work equipment provided by the company - work onsite

➤Other benefits will be discussed during the job offer

RECRUITMENT PROCESS (ONLINE PROCESS):

➤Resume Screening

➤Initial Interview

➤Validation of documents (VISA and Passport) for Expat Specialist approval

➤Internet Speed Test (25 MBPS required)

➤Written Assessment – with timer 60 minutes

➤Team Lead Interview - 30 minutes

➤Final Interview - 1 hour

➤Job Offer

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Contact us for more inquiries:

Look for: Ms. Karen

Mobile: ( 63) 917-638-1992 | ( 63) 917-638-1962

Viber: ( 63) 917-638-1962

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