Spanish Travel Help Desk Analyst
This is a multi-awarded destination management company in the Philippines. This Travel Agency attracts clients from America, Europe, Russia, Australia, China & Middle East to visit the most popular tourist destination in the Philippines.
Position: Spanish Travel Help Desk Analyst
Company Industry: Travel Agency
Work Location: Makati City
Salary: PHP 60,000 - Php 80,000 gross
Work Schedule: Monday - Friday 8:30am - 6:12pm | Weekends off: Saturday - Sunday
Work Setup: Work Onsite
JOB RESPONSIBILITIES:
➤Handle inquiries and bookings from Spanish and English speaking accounts.
➤Responsible for client inquiries via all access channels emails, phone and chat r
➤Troubleshooting and providing assistance to customers
➤Translation of promotional campaigns, newsletters, e-shots, advisories into Spanish
➤Book transportation, make hotel reservations and collect payment/fees
➤Additional responsibilities can be added as deemed necessary by the Company.
BENEFITS :
➤HMO
➤Government Mandated Benefits
➤Sick Leave
➤Vacation Leave
➤2 days off per week
➤Free visa Processing
➤Rice Allowance
➤Other benefits will be discussed during Job offer
RECRUITMENT PROCESS (Online Process):
➤Resume Screening
➤Initial Interview
➤Language Assessment/Interview
➤Ops Interview
➤Client Interview
➤Job offer
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Contact us for more inquiries:
Look for: Ms. Karen
Mobile: ( 63) 917-638-1992 | ( 63) 917-638-1962
Viber: ( 63) 917-638-1962
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➤Proficient in Speaking Spanish and English
➤Foreign National located in the Philippines
➤Personal travel experience will be considered an advantage.
➤Excellent oral and written communication skills.
➤Computer literate and with good web navigation skills.
➤At least 2 years extensive experience in customer services/hospitality.
➤Degree in Hospitality, Tourism, Business or relevant field
