Spanish Help Desk Support
Spanish Help Desk Support (5 Working days ENTRY LEVEL OPPORTUNITIES)
JOB DETAILS:
COMPANY PROFILE: This is one of the largest Company and have offices in around 190 countries including Philippines. They have service centers to different industries like IT Solutions, Sales, BPO especially HR, Finance and Administration and supply chain.
Position: Spanish Help Desk Support
Company Industry: BPO Company
Work Location: Quezon City
Salary: Negotiable
Work Schedule: Night shift Schedule (5 working days not fixed weekend)
Work Set-up: Work onsite
Languages: Spanish and English
BENEFITS:
➤HMO
➤Sick Leave
➤Vacation Leave
➤13th Month Pay
➤Government Mandated Benefits
➤Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
➤Filipino who can speak Spanish and English, written and oral communication skills
➤Filipino or Foreign national who has a permanent visa in the Philippines
➤Ability to work in an international and culturally diverse organization
➤Proficient in MS Excel, Word and PowerPoint
➤Open for Senior High School, Undergraduate, or College graduate
➤At least 1 year of BPO experience preferably handling Healthcare account
JOB RESPONSIBILITIES:
➤Responsible in assisting customer's inquiries using Spanish and English Language through email, call, message, and live chat support
➤Listen and resolve customer's concerns, issues, or questions
➤Prepare reports by gathering data collected during customer interactions
➤Demonstrate excellent customer service skills
➤Participate in team meetings and achieve targets needed
➤Accomplish other related tasks needed
RECRUITMENT PROCESS (ONLINE):
➤Resume screening
➤Initial Interview
➤Language Interview
➤Final/Client Interview
➤Job Offer
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