German Service Desk Analyst

COMPANY PROFILE: This is a Canadian Multinational Company and a largest IT/BPO Company. They are one of the world's largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.
✅Position: German Service Desk Analyst
✅Company Industry: IT BPO Company
✅Work Location: McKinley, Taguig City
✅Salary: Php 80,000 - Php 90,000 gross
✅Work Schedule: Shifting
✅Work Set-up: Onsite
JOB RESPONSIBILITIES:
✅Attend to inquiries of customers regarding hardware or software problems of computer
✅Installing and maintaining computer systems and network applications
✅Responding to the concerns of the clients via phone call or email
✅Resolving technical issues quickly and efficiently
✅Managing, prioritizing, and documenting incoming questions and service desk tickets
✅Prioritizing and resolving IT concerns and escalating serious issues to relevant department
BENEFITS :
⭐Free Visa processing
⭐Sick Leave
⭐Vacation Leave
⭐Medical Insurance
⭐Night Shift Differential Pay
⭐HMO
⭐Relocation Assistance for 1 month for those applicant located abroad
⭐Other benefits will be discussed during the job offer
RECRUITMENT PROCESS (ONLINE PROCESS):
✅Resume Screening
✅Initial Interview
✅Language Interview
✅Technical Interview
✅Hiring Manager's Interview
✅Job Offer
⦂ jk.asian02@gmail.com
Contact us for more inquiries:
Look for: Ms. Karen
Mobile: ( 63) 917-638-1992 | ( 63) 917-638-1962
Viber: ( 63) 917-638-1962
✅Any Foreign National proficient in German language
✅Knowledgeable in Computer application
✅Computer and internet savvy - can navigate through Windows/Internet with ease.
✅Experience in handling IT or Technical Support is a plus
✅BPO experience is an advantage
✅At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.