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Landlord Issues

RavindranAgni

How to deal with a landlord/housing agency that does not cooperate with you? My house is owned by a housing agency, not a individual owner. The real estate agent continuously choose to ignore our reports and requests about the issues in the house. Be it a bathroom issue or electrical issue, he is not being attentive as he was in the beginning. Even though the building management ppl helps us in some basic issues, some are in the mercy of our landlord alone. Since we don't speak dutch it is kind of hard to deal with the building management ppl as well. We still have 8 months of contract left and already feeling annoyed and agitated with the landlord's lack of attention.

Is there any govt body or association that protects/helps tenants rights? Especially expats? I live in Leeuwarden.

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Cynic

From memory, the tenant is responsible for minor repairs, with the landlord being responsible for major repairs - but they don't define what that means.

There is a Rent Tribunal (Huurcommissie) in Holland that deal with complaints between occupants and landlord's.  Unfortunately, the website is entirely in Dutch; I'll include a in case you can get a Dutch person to help you.

The address is:

Huurcommissie
Postbus 16495
2500 BL Den Haag

I'd advise that you write to them and explain your problem.  Hopefully, they'll be able to help you.

RavindranAgni

Thanks much Cynic and Finross. Let me look in to the leads you've provided.

meanwhile, fellow expats please share your experience... :)

Primadonna

When you write a letter please add prove such as email,  contract etc. How more documentation and details the better your case.