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International Wires from Banco Santa Cruz

ddmcghee

I need to wire funds to the US next week from my BSC USD account. I have attempted through both the website and the app to add myself as a Beneficiary. I have everything in there but the state for my address on the account. I am not able to edit that field, but it's populated as soon as I choose the city. I'm selecting Ocala, and it's putting "AL" in the state field. I tested with some other cities, and all gave weird results that don't match the actual state. Miami results in "AM," which isn't even a valid US state abbreviation.


Has anyone else been through this? I might just go to the branch and have them initiate the wire.

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planner

sounds like a typical programming issue from the banks side!  So frustrating isn't it!