Cheng3ccc
Member
American expat in China
Forum posts
3
Contacts
2
About me
American
Registration: 11 May 2016
Activity
Cheng3ccc replied to a thread
Customer care in China by Priscilla
Hello everyone, The way customer services are handled can greatly affect your views on certain brands, products, companies or stores. As a consumer, it is important to get familiar with local practices regarding client assistance in China and try ...
Coming from America, i would have to say Customer service in China is different than where i grew up from. The key thing is really training your staff, which will lead to a happy customer experience. When you visit a "Branded" hotel, ... Read More