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Customer Service Agent (m,f) Nordic languages

Personalbuero U. Herrmann
Posted 2 months ago
47 Visits
Description

Start: 9th of June or 7th of July 2025

Streaming Platform

Tasks:

• Provide customer support for a leading streaming company.

• Handle inquiries related to contracts, billing, and technical issues.

• Assist both B2B and B2C clients as first and second-line support.

• Conduct outbound calls for administrative tasks such as feedback collection or payment reminders.

Benefits

Norwegian/Swedish - 10 000 PLN gross monthly

Danish - 11 000 PLN gross monthly

Work from a modern office in Warsaw in a dynamic, high-energy environment.

• Relocation package: flight and 7 nights at the hotel.

• Professional training.

• Career growth prospects within an international company.

• Training and development programs.

• Language classes.

Skills

Requirements:

• Fluency in Norwegian or Swedish or Danish (C1 level) and English (B2 level).

• Strong communication skills and service-oriented mindset.

• Basic administrative and technical knowledge.

• Availability to work 5 days a week in rotating shifts (Mon-Fri: 8:00-20:00, Weekends: 10:00-20:00

Task inbound call, offer addtional values for existing customers

Possibility to sell to interested clients after dealing with the main issue

Job offer details
Experience
Junior
Contract types
Permanent contract
Working time
Full time
Salary range
PLN 11000
Contact
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