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Customer Service Specialist (English)

Posted 3 days ago
27 Visits
Description

We're hiring English-speaking Customer Support Representatives to join a global customer support operation based in Athens. This is a fantastic opportunity to work in a structured, professional environment with excellent long-term benefits.

Key Responsibilities

Handle inbound customer calls, providing clear and helpful assistance across multiple markets

Resolve queries efficiently while maintaining high customer satisfaction

Communicate in a professional and empathetic manner at all times

Work collaboratively to achieve team performance targets and service levels

What You'll Need

Fluency in English (B2 level or higher) – both spoken and written

Confident communicator with a strong phone presence

Previous customer service experience is an advantage

Reliable, solution-focused, and a strong team player

Based in Athens or able to commute independently to the office, including during night shifts

Greek is not required

What We Offer

€1,200 gross monthly salary

25% night shift premium (for hours between 22:00–06:00, in line with Greek labour law)

€7.17 daily meal allowance (approx. €50/month in vouchers)

Performance bonus

25 days of annual leave

9 paid public holidays (with premium pay when worked)

Private health insurance and life insurance

Comprehensive paid training

If you're fluent in English and ready to grow within a stable and international team, apply now and take the next step in your career.

Skills

English B2

EU citizenship or a work permit in Greece

Job offer details
Experience
Junior
Contract types
Permanent contract
Working time
Full time
Language(s) spoken
English (Fluent)
Salary range
EUR 1200
Contact
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